 QUALITY SERVICE |
|
Please click on the yellow face and provide as much detailed information so that we can give credit
where credit is due.
|
 POOR SERVICE |
|
Please click on the red face and provide as much detailed information as possible to enable
us to successfully pursue the matter. |
 |
 |
 |
There are currently no surveys published
SWITCHBOARD
- 041 506 1911
CITY MANAGER
- 041 506 3208
- Email the City Manager
EXECUTIVE MAYOR
- 041 506 3267/8
- Email the Mayor
ACCESS TO INFORMATION
- Download application form
- View the process
NEWSLETTER SUBSCRIPTION
- News, Vacancies, Tenders & Notices
WEBSITE FEEDBACK
- Email the Webmaster
ANTI-FRAUD & CORRUPTION HOTLINE:
Local - Municipal
- 041 506 5522
- Email Local Hotline
ANTI-FRAUD & CORRUPTION HOTLINE:
National
- 0800 701 701
- Email National Hotline
WEDNESDAY, 8 FEBRUARY 2023.
STAGE 4.
00H00-02H30: Group 14,19,5,10
02H00-04H30: Group 15,1,6,11
04H00-05H30: Group 16,2,7,12
STAGE 3.
05H00-06H30: Group 16,2,7
06H00-08H30: Group 17,3,8
08H00-10H30: Group 18,4,9
10H00-12H30: Group 19,5,10
12H00-14H30: Group 1,6,11
14H00-16H30: Group 2,7,12
STAGE 4.
16H00-18H30: Group 3,8,13,18
18H00-20H30: Group 4,9,14,19
20H00-22H30: Group 5,10,15,1
22H00-00H30: Group 6,11,16,2
WATER SUPPLY UPDATE
Water supply disruptions in the Motherwell reservoir zone should now be resolved with the reservoir level at 87%.
Chelsea reservoir is 11% and most residents in this zone should have water supply with an exception of the high-lying areas.
High-lying areas that are fed from Greenbushes reservoir are still experiencing low water pressure and water disruptions due to the reservoir levels being critically low.
The City is currently checking if previously affected areas now have water supply. Updates on the status of these preceding zones will be communicated after reservoir levels are confirmed around midday
We thank residents for their continued patience and apologize for the inconvenience caused.
WATER SUPPLY UPDATE.
Water supply disruptions are still being experienced in parts of the City. The repair at the Nooitgedagt Water Treatment Works was completed around 22h00 last night.
Motherwell reservoir is at 7% and the area still has no water supply. We are currently pumping 81 megalitres per day at Stanford Road pump station. We are also manually checking the storage levels of the Despatch reservoirs.
Water trucks are being deployed to the affected areas.
CONNECTIVITY ALERT affecting some data transfer functionality on the website.
Please be advised that there is a connectivity issue on WF 19393444 (Eastern Cape) Aloes Exchange (AE): Isolated. on 2023-01-29 at 22:52 affecting a 500MB Telkom Mobile traffic. Power is down due to a blown power transformer and reported to Eskom.
Due to ongoing vandalism and theft, a mobile generator will not be placed on-site. Contractors and municipal workers are on-site, replacing the faulty transformer and cables.
Unfortunately, there is no time frame available and we apologise for the inconvenience.
WATER SUPPLY UPDATE.
Water disruption are still being experienced in parts of the city. There is a slight improvement an the Emerald Hill zone after operational adjustments were made overnight. Emerald Hill reservoir has increased to 27% and this indicates that all residents in this zone have water supply.
Water supply disruptions are being experienced in the following zones. Lovemore Heights zone and upper tank with the reservoir level at less than 1%. No recovery has occurred in the Chelsea reservoir zone that is currently at 5%. Residents in this zone don’t have water supply at the moment even though operational adjustments have been made in an effort to improvement the reservoir levels in this zone.
We are pumping 87 megalitres at Stanford Road pump station. Churchill Water Treatment Works did not experience load-shedding yesterday and was operating continuously. This is why there is an improvement in the Emerald Hill reservoir zone.
Heatherbank reservoir is at 27% however, and we need this reservoir to be above 40% for the pumps to get water into Lovemore Heights. Chatty and Reservoir Hills are both stable sitting at 64% and 79% respectively. KwaNobuhle reservoirs are stable with Reservoir 4 at 47% and Reservoir 3 at 33%.
Water trucks have been deployed to the locations below:
Engen Garage, Mount Pleasant.
Spar, Hunters Retreat.
Spar, Sherwood.
KFC, Kabega Park.
PnP, Linton Grange.
Roaming in Deer Park.
Roaming in Schauderville.
We apologize for the inconvenience caused
20 January 2023
Fitchets Corner Transformer switched off for emergency work to be done affecting
*FBH – Fitchets Corner / Blue Horizon Bay
*FCR – Fitchets Corner / Rocklands
*FCW – Fitchets Corner / Witteklip
*FGR – Fitchets Corner / Geduldsrivier
*SAL – St Albans
*TFM – Tembani / Farmers Market
*TBS – Tembani / Boxes and Shooks
*VMW – Van Stadens Mouth
*SLL – Lime Bank
Supply to be restored soonest, no timeframe available.
The power outage that affected Newton Park surrounds has resulted in the following:
1. The following substations were fed from 5th Avenue sub, Newton Park (Group 12) – however, due to a Transformer fault, they will now be fed from Kragga Kamma substation (Group 17):
Kentucky; Willet; Westway; 7th Ave, 7th Ave Mini, Landbank sub; Yasmin; 4th Ave Mini No.2; 34-4th Ave, Worraker Mini, 6th Ave Mini, 1 and 2 Worraker Street
2. The following substations were fed from 5th Avenue sub, Newton Park (Group 12) – however, due to a Transformer fault, they will now be fed from Lorraine substation (Group 16):
Handsworth; 4th Ave sub; 6th Ave sub; 72-4th Ave; Servistar; 5th Ave Exchange
3. The following substations were fed from 5th Avenue sub, Newton Park (Group 12) – however, due to a Transformer fault, they will now be fed from Diaz Road substation (Group 9):
Pick-n-Pay (Newton Park)
Customers are encouraged to follow their newly assigned groups on the loadshedding schedule.
No timeframe available for when the equipment will be repaired / replaced and the network returned to normal.
WATER SUPPLY UPDATE.
The distribution system remains vulnerable but is stable at the moment. The status for strategic bulk and distribution reservoirs is as follows:
Chelsea reservoir - 18 %
Emerald Hill reservoir - 88%
Grassridge reservoir- 47%
KwaNobuhle Reservoir 4 - 36%
KwaNobuhle Reservoirs 3 - 37%
Chatty reservoir - 39%
Nooitgedagt Treatment Works is producing an average of 180 megalitres and the pumping output to Chelsea reservoir is around 82 megalitres.
All residents should have water supply in the Metro with the exception of isolated incidents.