We are aware of problems being experienced while using Google Chrome to access the IVR services, this is as a result of the change to their security settings. 1. Please use Mozilla Firefox or Microsoft Edge to access the IVR services portal. 2. Alternatively: Download the NMBM mobile application from Google Play Store (Android) or the App Store (Apple IOS) onto your mobile device. Use your IVR PIN to access all of the services.
3. For those customers that do not use smart phones, you can still use the IVR Services portal by bypassing the Chrome security settings.
ongoing work at the Kudu substation, the following subs are being temporarily
Group 12 (Kudu substation) to Group 2 (San Soucci substation):
River subMiddel subDagbreek subPJ Olivier subStandbridge subJansen sub Harvey sub Inry sub
Published: 04 Aug 2023, Resolved: 19 Sep 2023RESOLVED
PLANNED WATER SHUTDOWN: STUDEBAKER STREET
The NMBM would like to inform residents that due to unforeseen circumstances, the planned shutdown has been rescheduled for 12 August 2023.
The Metro requires a 12-hour shutdown to conduct scheduled maintenance work on the pipeline. This is scheduled for Saturday, 12 August 2023.
Provision for water tankers will be made where necessary. The strategic placing of the tankers will be communicated on the NMBM social media platforms and can also be enquired from the Service Delivery Call Centre at 0800 20 50 50.
All efforts will be made to avoid interruptions to the water supply, however, we ask that residents exercise patience as the water supply restores throughout the next day.
Areas that could be affected should storage be depleted include Markman Industrial Area.
We sincerely apologise for the inconvenience this may cause.
Published: 27 Jul 2023, Resolved: 11 Aug 2023RESOLVED
Interruption of overdrive/Libby e-library services
There is currently no access to Libby/Overdrive and download reading material.
The Libraries sub-directorate is doing its best to restore normal services. We hope to have resolved the challenges as soon as possible
Library members can still visit our libraries for traditional library services.
We sincerely apologise for any inconvenience caused.