CONNECTIVITY ALERT affecting some data transfer functionality on the website.

Please be advised that there is a connectivity issue on WF 19393444 (Eastern Cape) Aloes Exchange (AE): Isolated. on 2023-01-29 at 22:52 affecting a 500MB Telkom Mobile traffic. Power is down due to a blown power transformer and reported to Eskom. 

Due to ongoing vandalism and theft, a mobile generator will not be placed on-site. Contractors and municipal workers are on-site, replacing the faulty transformer and cables. 

Unfortunately, there is no time frame available and we apologise for the inconvenience. 

WATER SUPPLY UPDATE.

Water disruption are still being experienced in parts of the city. There is a slight improvement an the Emerald Hill zone after operational adjustments were made overnight. Emerald Hill reservoir has increased to 27% and this indicates that all residents in this zone have water supply.

Water supply disruptions are being experienced in the following zones. Lovemore Heights zone and upper tank with the reservoir level at less than 1%. No recovery has occurred in the Chelsea reservoir zone that is currently at 5%. Residents in this zone don’t have water supply at the moment even though operational adjustments have been made in an effort to improvement the reservoir levels in this zone.

We are pumping 87 megalitres at Stanford Road pump station. Churchill Water Treatment Works did not experience load-shedding yesterday and was operating continuously. This is why there is an improvement in the Emerald Hill reservoir zone.

Heatherbank reservoir is at 27% however, and we need this reservoir to be above 40% for the pumps to get water into Lovemore Heights. Chatty and Reservoir Hills are both stable sitting at 64% and 79% respectively. KwaNobuhle reservoirs are stable with Reservoir 4 at 47% and Reservoir 3 at 33%.

Water trucks have been deployed to the locations below:

Engen Garage, Mount Pleasant.

Spar, Hunters Retreat.

Spar, Sherwood.

KFC, Kabega Park.

PnP, Linton Grange.

Roaming in Deer Park.

Roaming in Schauderville.

We apologize for the inconvenience caused

20 January 2023

Fitchets Corner Transformer switched off for emergency work to be done affecting

*FBH – Fitchets Corner / Blue Horizon Bay

*FCR – Fitchets Corner / Rocklands

*FCW – Fitchets Corner / Witteklip

*FGR – Fitchets Corner / Geduldsrivier

*SAL – St Albans

*TFM – Tembani / Farmers Market

*TBS – Tembani / Boxes and Shooks

*VMW – Van Stadens Mouth

*SLL – Lime Bank

Supply to be restored soonest, no timeframe available.

The power outage that affected Newton Park surrounds  has resulted in the following:

1. The following substations were fed from 5th Avenue sub, Newton Park (Group 12) – however, due to a Transformer fault, they will now be fed from Kragga Kamma substation (Group 17):

Kentucky; Willet; Westway; 7th Ave, 7th Ave Mini, Landbank sub; Yasmin; 4th Ave Mini No.2; 34-4th Ave, Worraker Mini, 6th Ave Mini, 1 and 2 Worraker Street

2. The following substations were fed from 5th Avenue sub, Newton Park (Group 12) – however, due to a Transformer fault, they will now be fed from Lorraine substation (Group 16):

Handsworth; 4th Ave sub; 6th Ave sub; 72-4th Ave; Servistar; 5th Ave Exchange

3. The following substations were fed from 5th Avenue sub, Newton Park (Group 12) – however, due to a Transformer fault, they will now be fed from Diaz Road substation (Group 9):

Pick-n-Pay (Newton Park)

Customers are encouraged to follow their newly assigned groups on the loadshedding schedule.

No timeframe available for when the equipment will be repaired / replaced and the network returned to normal.

WATER SUPPLY UPDATE.

The distribution system remains vulnerable but is stable at the moment. The status for strategic bulk and distribution reservoirs is as follows:

Chelsea reservoir - 18 %

Emerald Hill reservoir - 88%

Grassridge reservoir- 47%

KwaNobuhle Reservoir 4 - 36%

KwaNobuhle Reservoirs 3 - 37%

Chatty reservoir - 39%

Nooitgedagt Treatment Works is producing an average of 180 megalitres and the pumping output to Chelsea reservoir is around 82 megalitres.

All residents should have water supply in the Metro with the exception of isolated incidents.